Frequently Asked Questions
about Erez Print Preview ActiveX Control for VB6

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QUESTIONS
1.  Why the printer does not print graphics at all or prints partially, although the preview is OK?
2.  My program has problem on my client machine, my client get error message "RUNTIME ERROR 430: Class does not support Automation or does not support expected interface"
3.  How can I print from ErezPP1LTR to PDF file?
 
 
ANSWERS

1.  Why the printer does not print graphics at all or prints partially, although the preview is OK?
A.  Some printers do not support graphics unless you set the printer to quality mode. Usually, your end user can set the printer to quality mode but if you print directly to the printer without preview and your printing includes graphics then you should set the printer to quality mode by yourself using the Method "fxPrintWithoutPreview" with the quality mode parameter.

2.  My program has problem on my client machine, my client get error message "RUNTIME ERROR 430: Class does not support Automation or does not support expected interface"
A.  Probably you have a version problem with "scrrun.dll". Copy the file "scrrun.dll" from your system folder to the system folder of your client machine and register that dll. You may prevent such problem by including the file "scrrun.dll" with the package of your program.

3.  How can I print from ErezPP1LTR to PDF file?
A.  The technic is to print to a driver printer that convert from printing to printer to PDF file.
There are freeware programs on the web that do the job.
One of them that we found works well on WIN98 and WINXP is PrimoPDF
Dont forget to send thanks to the author
You can download it from the following URL http://www.primopdf.com
Installing PrimoPDF will add a printer named "PrimoPDF" to your printers list.
Now if you want to print to PDF file, you have just to choose PrimoPDF printer from ErezPP1LTR printers list.

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